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2nd/3rd Line Support Analyst, Application Support - Financial/Banking - Windows, PowerShell, SQL. An exciting and challenging role providing 2nd/3rd Line Support/Systems Administration for numerous In House and 3rd Pary Applications in a mixed Windows/Linux environment - preferred candidates will have strong Database/SQL and Scripting skills and some Cloud experience AWS/Azure. Not essential but previous Financial/Banking background with some PeopleSoft, Cash Management/Risk and Payment Systems (SWIFT) all highly advantageous. Candidates are required to have a breadth and depth of Technical... more ->
IT Support Analyst Guildford - 100% Onsite Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their Guildford office. You will also be responsible for providing support to their regional offices. Key Skills Manage all UK/Regional/Global starter and leaver accounts Good knowledge of Microsoft applications, particularly Outlook and Teams Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including... more ->
Technical Support Analyst - Trading Systems - FIX - 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a Front Office environment, so a similar experience previously is a plus. Requirements Proven experience in supporting... more ->
Application Support Analyst - ThinkFolio - MEDM - CADIS - London. Senior Application Support analyst required for my Asset management client to provide support to applications, such as thinkFolio, and ensure that all failing jobs on the operational scheduler are investigated and resolved. Provide day-to-day application support (including thinkFolio and MarkitEDM) to users, ensuring that issues are logged on JIRA. Help ensure that business users understand the functionality of Front Office applications, particularly enhancements following upgrades. Help train business users as required in... more ->
Application Support Analyst - Application Commissioning, Application Decommissioning, Application Configuration, Permanent, London - £80,000 A global Specialty Insurance business is hiring for a Production Specialist to join their newly restructured IT department to manage their estate of Commercial Off the Shelf applications and products which sit across all areas of the business. Reporting into their Head of Applications, you'll have a special relationship with the deskside support team and the application vendors. Within this role, you will own the estate of circa 100 commercially... more ->
IT Support Analyst - 6 Month FTC Our client seeks an experienced IT support Analyst to join their team on a 6-Month Fixed Term Contract. Please note, the role is 100% on-site in London. You will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will be the onsite presence for desk side support to users based in the London office. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, life assurance, income protection, private medical insurance, and many, many more... more ->
Application Support Analyst - Java, .NET, SQL, Control-M, Excel VBA, Unix, Windows I am seeking an Application Support Analyst to join my client, a leading capital management firm based in London. You will be responsible for supporting applications/systems across all areas across the business front-to-back which are used across multiple asset classes. You must have experience dealing with traders across these asset classes and have an understanding with the trade, static, and market data required in the trade flow. Key Responsibilities: Act as the main point of contact for addressing user... more ->
Exciting IT Support Analyst Opportunity Are you an IT professional with a passion for problem-solving and a desire to grow your career? I'm thrilled to present an exceptional opportunity for an IT Support Analyst role with one of our esteemed clients. This permanent position offers Full time hours in a trendy office setting, providing the perfect environment for your skills to shine. Role: IT Support Analyst Type: Full-Time, Permanent Location: Trendy Office Setting Key Responsibilities: Provide essential support services by managing tickets across 1st and 2nd line support. Utilize expertise... more ->
Finance Support Systems Analyst (Aderant) | Global Law Firm | Permanent | Hybrid | City of London | Up to £75,000 + Bonus (DOE) This client operates on a hybrid working model with 2 days a week being onsite in the City of London This role will support the Finance department with opportunities to liaise with the Finance Director. Some of the responsibilities will include - Providing technical support for the financial systems. Working with external parties/vendors for user fixes/enhancements. Performing financial system reviews and identifying areas of improvement. ADHOC reporting on both the... more ->
Are you an experience IT Support Analyst? Do you have at least 1 years' experience working in a law firm or professional services environment? If so, I have a great opportunity for you. I am working with a top London law firm to find the right IT Support candidate for a 6-month FTC contract based in their London office, the salary available is up to £34,000 annually for the right candidate. This position will be fully onsite in the London office. The role will mainly be looking at 1st/2nd line support, the below experience is required: Microsoft Office & M365 experience (Absolutely essential)... more ->
1st Line Support Analyst - Reading. Our client, a leading blue chip company based in Reading, require a 1st Line Support Analyst to join their busy Service Desk. As 1st Line Support Analyst you will be responsible for 1st line triage via Jira, phone, Teams etc, and helping with set up and shipping of new devices, and managing returns of old equipment. This is a hybrid role, with 3-4 days a week in the office. ESSENTIAL SKILLS & EXPERIENCE; Excellent verbal and written communication skills; Good understanding of Microsoft O/S, Office 365, Teams and OneDrive; Knowlege of Dell and Lenovo PC... more ->
IT Helpdesk Support Analyst 1st/2nd line City of London £35000 immediate start Hybrid working We are very excited to be recruiting a NEW MEMBER to join the IT Technology Department of this professional firm, 5-minutes walk from Blackfriars/City Thameslink/Cannon Street! Joining the existing team of 11, you will be responsible for providing IT support to around 1600 users throughout various offices to ensure that business operations run smoothly and escalated Client queries are handled efficiently and effectively. A bit about the firm: They are an independent member of a Global organisation,... more ->
Senior Application Support Analyst Perm - Excellent salary plus great benefits - London - 3 days a week on-site The Role: One of our global finance clients is seeking a Senior Application Support Analyst to join their EMEA Technology team, supporting their key trading applications. Key Responsibilities: Deliver technical lead production support and upkeep for various applications, encompassing project-related tasks. Assume technical leadership responsibilities as needed for the Application Support Team. Be accountable for incidents and issues escalated to the team, owning the problem through... more ->
Finance Systems Support Analyst - Aderant £55-75k + package Hybrid working in London (2-3 days in office) Our client, a leading international law firm, are looking for a Finance Systems Support Analyst to come and join their Global Compliance team. The team supports the firm's business and professional services business. You will be assisting with the maintenance, management, support and enhancement of all aspects of the firms' finance applications. Specifically they use Aderant Expert (AdEx) and BigHand. Key Responsibilities Provide technical support for financial systems Conduct periodic... more ->
Junior IT Support Analyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skill set and career by working alongside a talented IT Manager, supporting the wider business needs. This role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from Bank station with the ability to work... more ->
Joining the London office of this full service law firm on a 6 month fixed term contract as an IT Support Analyst. This is a fully on-site position, providing resolution of 1st and 2nd line IT support calls and assistance with resolving higher level calls. The successful candidate will have at least one year's experience in a similar role within a professional environment. You will interact with end users over the phone and at the deskside so excellent communication and customer service skills are essential. You will need good experience supporting Microsoft Office 365, Windows 10 and 11,... more ->
Service Desk Support, Incident Analyst (SC Cleared) We have an exciting new opportunity for a Service Support Technician to join a leading organisation based in Winchester. This role would be the ideal opportunity for someone who has previously worked to handle incoming technical incidents, requests and changes in an accordingly and timely manner Rate - £250 a day to overall assignment rate of umbrella Duration - 12 months Location - Winchester The Role Within this exciting opportunity, you will be required to work within a large team to handle incoming technical support incidents, requests... more ->
1st Line Support, Service Desk Support Analyst required by our client, a thriving analytics company who are already the leaders in their niche sector with their superb intelligence platform. They have an established SaaS product in the Telecoms sector, and as part of a new phase of growth are now looking for a Service Desk Support Analyst to join their team. This 1st Line Support Analyst role will see you providing daily Service Desk Support to external client end-users for their telecoms software application. You will be required to have experience in providing IT support to end-users on a... more ->
We have a great opportunity for a 1st Line Support Analyst. You will provide first line technical support to all City & Guilds employees, in terms of their IT equipment and associated software. As part of the team you will be the face of IT so excellent customer service skills are needed. This appointment will be made on merit. We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome... more ->