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IT Support Analyst Circa £25,000 Bristol - Hybrid We are representing a managed service provider specialising in Microsoft technologies. They are looking for an IT Support Analyst to help provide 1st line technical support to their customers. As an IT Support Analyst you will perform remote support to customers through a ticketing system, resolving incidents and service requests quickly and efficiently. You shall gain exposure to a range of technologies and have the opportunity to further develop your skill set with fellow enthusiastic IT professionals. What we are looking for: Some... more ->
Senior IT Support Analyst required by my leading London client. Are you ready to take your IT support career to the next level? We are seeking a dynamic Senior IT Support Analyst to join our innovative team. As a Senior IT Support Analyst, you will play a pivotal role in ensuring the smooth operation of our IT infrastructure, providing high-quality technical support, and spearheading complex projects. You will be working on site in Twickenham, London and be given the opportunity to develop you career and technical knowledge in a busy environment. Key Responsibilities: Provide expert-level... more ->
Business Application Support Analyst: (Acturis) - Permanent - UK (mostly remote) We recently partnered with one of the fastest-growing groups of insurance intermediaries in the UK. This group specializes in creating insurance risk solutions and offers a wide range of insurance specializations. They are currently looking for a Business Application Support Analyst with Acturis experience.You will be part of a team that is an integral part of acquisition application integrations, and responsible for the support/BAU configurations whilst being responsible for the change request cycle. This role... more ->
3rd Line Support Analyst Contract 9-10 months Glasgow Inside IR35 paying up to £430 per day A Glasgow-based Public Sector is currently looking for an experienced 3rd Line Support Analyst Contractor to join their team on an initial 9-10 month Contract. Based from their office in Central Glasgow and working as part of a larger 3rd Line Support Team, the successful candidate will be joining a team responsible for the provision of support on all aspects of the Microsoft based services and the successful candidate should have knowledge & experience in the following areas; Strong knowledge &... more ->
German Speaking Support Analyst 6 month initial contract £185 pd inside IR35 via umbrella Hybrid working - LEEDS 2 days pw and remote 3 days pw This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates excellent German listening,... more ->
German Speaking Support Analyst 6 month initial contract £185 pd inside IR35 via umbrella Hybrid working - Edinburgh 2 days pw and remote 3 days pw This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates excellent German... more ->
Perm - Endur Support Analyst - Energy Trading - London Global Energy trading company requires Endur Support Analyst to join expanding ETRM Team. The role Provides operations support by analysing systems, researching problems and maintenance/coordination of different applications Continuous improvements of processes through eg innovative ideas, enhance automations/monitoring using platforms like Elastic, Grafana, etc Daily operations (Infrastructure and health checks) and business support to identify potential root cause for failures and coordinate fixes with Development teams Working with ION... more ->
IT Technical Support Analyst - Leamington Spa, Warwickshire £35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management using MySQL, MSSQL End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security, EDR - Endpoint, Detection, Response... more ->
I am on the lookout for a driven, motivated, and ambitious IT Support Analyst on behalf of one of our clients based in Glasgow City Centre who wants to work 37.5 hours per week in role where you will learn in abundance in exchange for a salary up to £30k and a host of fantastic benefits including: Private Health Care, Pension, Retail Discounts and much more! Client Details A Leading Financial Services Business. Description You'll be joining a leading financial services company and will work with a fantastic team of individuals in order to deliver top notch service to all end users. To be... more ->
Primary Skill: Python Application Programming Secondary Skill: Windows Server, Linux, Scripting We're looking for a tech support analyst to: provide technical support for business users on a variety of technology issues. support and monitor various business/IT applications, batch jobs and infrastructure components as part of an application support team providing coverage from multiple regions. continually drive improvement to our service offering using data driven analytics, emphasizing opportunities for automation and robotics. coordinate with multiple and varied teams to participate in... more ->
2nd Line Technical Support Analyst London-based, fully onsite £340 per day Inside IR35 1 year contract, potential to extend We are working with a leading client in the photography industry in search for a 2nd Line Technical Support Analyst to join their existing white-glove service team and provide support to a large internal user base for both hardware and software issues across Dell and Apple devices that has been escalated buy the 1st Line Support team. Key responsibilities Provide escalated technical support for Dell and Apple hardware issues in a Windows environment. Support 1st Line... more ->
Your new company Hays are working with an organisation based in Avonmouth, Bristol to support with the recruitment for a permanent Application Support Analyst. The role is paying up to £35,000pa + benefits and bonus and the organisation offers hybrid working, 3 days on site per week. This organisation are going through an exciting growth period and have implemented a new digital roadmap to support this. Your new role In the role, you will work in the IT services function to provide technical knowledge & second line support to end users within the organisation. You will support users across... more ->
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources. Our investment banking client has been present in the UK for more than 150 years, they're a long-term partner to British business. Today, the Group is formed of 10 divisions and employs 9,300 staff based in 21 core locations right... more ->
3rd Line M365 Support Analyst (Non-Messaging) Contract (Inside IR35) Home Working United Kingdom We are seeking a Contract M365 Support Analyst (Non-Messaging) to work with our client's 3rd line support team. The remit of this team is global and extends to all aspects of 3rd line support relating to the infrastructure and services, independent of location. In this role, you will provide 3rd line support for the timely resolution of incidents and problems, maintain, and optimise applications and infrastructure and bring new releases into production. Our client has a dedicated Messaging support... more ->
Title of Job Digital Workplace Analyst/2nd Line Support Analyst The Digital Workplace team are the main team responsible for managing user incidents and service requests relating to the digital workplace environment (laptop/desktop, mobile, user management, printing, audio-visual/teleconferencing) including providing technical support for offices and sites. The role of the Digital Workplace Analyst is to provide remote and on-site assistance to IT service users, acting as the main point of contact for the notification and management of digital workplace incidents and service requests,... more ->
Market Data Admin & Compliance Support Analyst £200 per day Inside IR35 6 months London-based initially then Hybrid We have an exciting opportunity for an experienced Market Data Administrator & Compliance Support Analyst to join a London based multinational financial services company on an initial 6-month contract. Responsibilities: Manage Market Data Systems and Trading Systems as well as Applications related to contract and agreements (new, old, renewal, termination, change of terms, queries). Manage vendors Market Data License. Manage Exchange, Specialist data and Products permissions and... more ->
1st Line Service Desk Support Analyst - Nottingham £27,000pa + £5000pa On Call Allowance (On-Call Rota is 1 Week in 8) + Full Benefits Package + Career Development. Nottingham City Centre + Hybrid Working also - 6 Week Rota (3 x Weeks at Home then 3 x Weeks in the Office) This role requires the flexibility to do rotational day shifts between 06:00 and 19:00 This established and well known Legal company ranked No 1 in the UK, are seeking a committed and professional Service Desk Analyst to offers 1st Line Support to their UK wide user base. Reporting to the Service Desk Delivery Manager, you... more ->
The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This is a great opportunity to join a large, developing and profitable company that promotes from within and are focused on individual skills development on a team environment. Skills and Experience: Experience within an IT Support or First Line Support role would be beneficial Knowledge of Windows 11, MAC IOS and Active... more ->
Our client, a global leading consultancy, is currently seeking a Service Analyst to join their team. This is a unique opportunity to work with industry experts and contribute to high-profile projects while ensuring the delivery of compliant and traceable project documentation. Key Responsibilities - Serve as the first point of contact for end-users experiencing IT issues, providing immediate assistance and resolution. - Log, categorize, and prioritize incoming help desk tickets, ensuring accurate documentation and timely follow-up. - Troubleshoot and resolve common technical problems related... more ->