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Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by... more ->
Technical Support Engineer A Technical Support Engineer is needed for an inclusive and collaborative company to work on a permanent basis to join a Healthcare organisation. The role is on a hybrid basis and comes with an annual salary of £25k to £26k Dependent on experience. The Technical Support Engineer is a key player within a team dedicated to providing high-level on-site support/project support to include 111 & OOH services. The role itself will also involve project work when required. Reporting into the Primary Care Infrastructure Manager you will be required to ensure that all... more ->
Finance Support Systems Analyst (Aderant) | Global Law Firm | Permanent | Hybrid | City of London | Up to £75,000 + Bonus (DOE) This client operates on a hybrid working model with 2 days a week being onsite in the City of London This role will support the Finance department with opportunities to liaise with the Finance Director. Some of the responsibilities will include - Providing technical support for the financial systems. Working with external parties/vendors for user fixes/enhancements. Performing financial system reviews and identifying areas of improvement. ADHOC reporting on both the... more ->
Technical Support Specialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support Specialist will have the following skills/background; Essential experience:. Ability to navigate and work efficiently using IT software.. Logging using inhouse CRM. Accurate ticket resolution.. Document and maintain detailed records of support interactions and solutions.. Liaise with 3rd parties. Dealing with 2nd/3rd line queries... more ->
Technical Support Consultant location: Didcot, fully remote but may require some site visits Pay rate: £45,000-£50,000p/a Hours: Standard office hours Our client have an exciting position available for a Full time Technical Support Consultant based Mandatory Requirements. 3+ years Oracle PLSQL experience Database development and design experience. Logical and analytical problem-solving skills. Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients. 1+ years Microsoft .NET development experience VB.NET or C#, Web services and XML..... more ->
Technical Support Engineer - 365, 2nd line, 3rd line, Technical Support, Citrix We are currently working with am ambitious and thriving start-up firm who provide a service as a "virtual CTO/IT Director". This firm have been growing at a very fast rate with a business model that is proving to be extremely succesfful as a result of their growth they have a strong pipeline of work and projects upcoming, because of this they require a new Technical Support Engineer (365, 2nd line, 3rd line, Technical Support, Citrix) to join their team on a permanent basis. This role works closely with the CTO... more ->
Application Support- Node.js Apps- Fully remote, £40K This isn't your average SaaS platform - Trust me. My client launched their award-winning, enterprise-scale platform under 5 years ago and it has since revolutionized its industry and is being utilized by some of the biggest companies and brand names in the WORLD. They have over 300 customers globally (I'm talking about big house-hold names!) and they have millions of users over the globe too! They built the platform from scratch several years ago using absolutely no Legacy code and only the very best technology stack and enterprise tools... more ->
Application Support Engineer - London (Hybrid role) - £45-50K An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. My client is looking for a confident self-starter to provide high level tech support across all applications. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application releases into... more ->
Application Support Lead A highly established Lloyd's insurance organisation are looking for an Application Support Analyst. This is part of an IT transformation where this App Support Analyst will work with Verisk products such as Eclipse & Claims. They will also support a range of other specialty insurance applications that you would be able to learn as part of your role. As an Application Support Analyst you will be responsible for the technical work and smooth running of the insurance specific Verisk applications such as Eclipse & Claims. You will come from a technical Application Support... more ->
Application Support Manager An established Lloyd's Market insurer are looking to hire an Application Support Manager that can oversee the Application Support team that support a wide range of insurance based products that are either from third party vendors or have been built in-house. As the Application Support Manager , you will need to have experience using applications such as Guidewire, Eclipse and other insurance applications and be able to manage the vendor support teams as well as the in-house support team. You will have been able to oversee and support the team when incidents occur... more ->
Network Support Engineer +9-12 months + +Must have own vehicle and full clean driving license, will need to travel between campus sites +On site in Nottingham +Inside IR35 +£250 - £310 a day Skills: +Cisco +Network Support +Firewalls The main objectives of the role are to implement changes that achieve a high level of client satisfaction, delivering on time, within budget and to a high standard. To deliver solutions into the client and 3rd party Data Centres, to meet planned timescales. Duties will also include ensuring that all necessary support documentation is amended to reflect any... more ->
Application Support/Front Office Support - Investment Management London (Hybrid) Our client, a leading Asset Management firm, is looking for an Application Support Analyst to be responsible for providing support to business users on critical applications such as thinkFolio. In this role, you'll investigate and resolve operational scheduler issues, ensuring smooth international business operations. This role is ideal for someone already in or looking to transition into a pure Application Support role. Essential Skills: Asset Management or Investment Management experience Familiarity with the... more ->
Tech Support Call Centre Agent/Contract Are you tech-savvy and passionate about providing top-notch customer service? We have an exciting opportunity for you to join a dynamic team with an international Digital Services company Position: Tech Support Call Centre Agent Location: Coleshill - Hybrid working Working Hours: 8:00 AM - 5:00 PM Key Responsibilities:. Answering 10-20 calls daily from our valued customers in the UK.. Troubleshoot and resolve issues related to digital payment services (Training provided). Familiarity with reading vending machine diagrams/schematics to understand and... more ->
Network Support Engineer - 6 Month Contract - Onsite Duration: 6 Month Contract Location: Onsite - Manchester Daily Rate: Competitive on application My client is looking for Network Support Engineers for an initial 6-month contract for a long term Network Refresh Project. Key Responsibilities: Provide strong support experience for network infrastructure Perform fault finding and advanced troubleshooting to resolve network issues promptly Handle tickets efficiently, ensuring timely resolution of network-related issues Monitor network performance and security, proactively identifying and... more ->
Desktop Support Engineer - Edinburgh 3 month contract £18.13 per hour Fully onsite MUST BE SC CLEARABLE Our client are a well known consultancy who are looking for a Desktop Engineer to provide on-site support to their users. Key responsibilities Provide desktop support for end users Provide Support for HP hardware (PC's, keyboards, mice etc) Provide Support for iPhone and Samsung mobile devices Key skills Windows 10/11 experience Understanding of cabling and patching Mobile phone support Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in... more ->
Desktop Support Engineer +6 months + +Onsite in Edinburgh +SC cleared role +Inside IR35 +£225 - £250 a day Skills: +2nd line support experience + Windows 10 Operating Systems +Active Directory +DNS +SSCM +Cisco +++ Please note SC clearance is essential for this role +++ Supporting one of our clients based from the site in Edinburgh, resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. Primary role requirements:. Responsible for maintaining and promoting highest level of service to the... more ->
Application Support Manager - Surrey - Hybrid Working Our client, a stable and successful Surrey-based company, is looking for an experienced Applications Support Manager to look after a team of Application Engineers. You will be experienced in managing a team and have project management knowledge within an Agile environment. Our client offers an excellent package for the right candidate, including industry-leading benefits. You will have experience in the following: - To maintain minimum downtime for critical business applications. Worked within the commercial sector. Work with business... more ->
Application Support Engineer As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications. This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues. You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service. Key... more ->
Technical Support Analyst - Trading Systems - FIX - 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a Front Office environment, so a similar experience previously is a plus. Requirements Proven experience in supporting... more ->
Application Support Analyst - Application Commissioning, Application Decommissioning, Application Configuration, Permanent, London - £80,000 A global Specialty Insurance business is hiring for a Production Specialist to join their newly restructured IT department to manage their estate of Commercial Off the Shelf applications and products which sit across all areas of the business. Reporting into their Head of Applications, you'll have a special relationship with the deskside support team and the application vendors. Within this role, you will own the estate of circa 100 commercially... more ->