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Job Description Sysco are currently recruiting for an EUC Support Analyst to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. Asa the EUC Support Analyst it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3-4 days per week in the Ashford or Aylesford office. Flexibility will be required for... more ->
Joining the London office of this full service law firm on a 6 month fixed term contract as an IT Support Analyst. This is a fully on-site position, providing resolution of 1st and 2nd line IT support calls and assistance with resolving higher level calls. The successful candidate will have at least one year's experience in a similar role within a professional environment. You will interact with end users over the phone and at the deskside so excellent communication and customer service skills are essential. You will need good experience supporting Microsoft Office 365, Windows 10 and 11,... more ->
Finance Systems Analyst (3E) - £70k - London/Hybrid A fantastic opportunity has arisen for a Finance Systems Analyst to join our London based global law firm on a permanent basis. Provide high quality and expert financial systems support to our global user community Manage 3E support calls in a timely manner using the agreed incident management processes and systems Recording, monitoring and escalation of software bugs and issues Manage user expectations in a professional and customer orientated manner to provide a high quality customer service Continuously strive to improve service,... more ->
Title of Job Digital Workplace Analyst/2nd Line Support Analyst The Digital Workplace team are the main team responsible for managing user incidents and service requests relating to the digital workplace environment (laptop/desktop, mobile, user management, printing, audio-visual/teleconferencing) including providing technical support for offices and sites. The role of the Digital Workplace Analyst is to provide remote and on-site assistance to IT service users, acting as the main point of contact for the notification and management of digital workplace incidents and service requests,... more ->
We have a great opportunity for a 1st Line Support Analyst. You will provide first line technical support to all City & Guilds employees, in terms of their IT equipment and associated software. As part of the team you will be the face of IT so excellent customer service skills are needed. This appointment will be made on merit. We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome... more ->
1st/2nd Line IT Support Analyst. Based in London my client is recruiting for an 1st/2nd Line IT Support Analyst for an initial 6 months Fixed Term contract with possible permanent role (You will be on my clients payroll paying £32k-£34k pro-rata -please do not send in your CV if you are looking for a daily or hourly rate, this role would suit someone who is available now or at short notice). Working as part of the IT team, you will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will also be the onsite presence for desk side support... more ->
Your new role Handle Incoming Requests: Log, track, and resolve incidents and service requests from end users via telephone, portal, email, and walk-ins. Immediate Action: Identify and take corrective action to resolve or contain issues directly. Use technical and problem-solving skills to address 70-80% of incoming calls. Record Keeping: Accurately record call details in the IT Service Management tool, ensuring customer information is up-to-date. Issue Monitoring: Monitor and escalate issues based on their severity. Troubleshooting: Utilise diagnostic tools, FAQs, and knowledge bases to... more ->
Support Associate - degree, physics, natural sciences, biology, chemistry, analysis, £competitive + benefits, Cambridge or London - hybrid - grads welcome to apply. Founded by world leading experts with unrivalled experience in science, mathematics and engineering this global software house has become the go to people to solve a variety of complex technical problems in the world of artificial intelligence. Now is the time to consider joining them! The type of individuals that we would like to speak with have analytical mindsets and enjoy investigative work looking at issues at a deeper level.... more ->
My public sector client is looking for a Business Analyst with the below skills and experience. Office 365, SharePoint - Expert Power Platform - Power Automate, Power BI - Intermediate Microsoft Dynamics 365 - Intermediate Looking for an analyst with experience in SharePoint Online and Power Automate. Looking for enthusiastic individual with relevant skills, experience, and energy to support our existing systems and users across departments, whilst also supporting the project team with major system improvement projects/programmes. You will be self-starter, customer focused professional with... more ->
Technical Analyst - Citrix - Terraform - VMware - London. My Financial Services client are looking for a Technical Analyst to be rsponsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment... more ->
Application Support/Front Office Support - Investment Management London (Hybrid) Our client, a leading Asset Management firm, is looking for an Application Support Analyst to be responsible for providing support to business users on critical applications such as thinkFolio. In this role, you'll investigate and resolve operational scheduler issues, ensuring smooth international business operations. This role is ideal for someone already in or looking to transition into a pure Application Support role. Essential Skills: Asset Management or Investment Management experience Familiarity with the... more ->
Technical Analyst - Citrix - Terraform - London. My Financial Services client are looking for a Technical Analyst to be responsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment Ownership... more ->
Business Analyst - Enterprise Tech & Transformation - Inside IR35 A leading tech company are looking for a proactive and adaptable Business Analyst who can support on different areas of business analysis across enterprise technology, as well as support the Strategy & Transformation Lead with various day-to-day tasks. This role is inside IR35 and can be based out of either the London or Peterborough. It will be a 50/50 working model working 2-3 days from home and 2-3 days at your preferred base (either London or Peterborough office). Responsibilities: Conducting effective analysis to clarify,... more ->
Business Analyst - Data Consent - 6 month contract - £400p.d.Inside IR35 UK leading food distributor within the catering industry are seeking an experienced Business Analyst for an initial 6 month contract. The role will support a large scale Data Privacy and Consent Platform project, working with technical teams and senior stakeholders to support the project implementation throughout the life cycle. The right candidate will have broad business analyst background with experience in IT/CRM implementation projects. Strong communication skills and confidence to working in a fast paced... more ->
Citrix Analyst - IAC - Citrix - Azure - London My client, a city based Investment Management firm, are looking for a Citrix Analyst to join them on a permanent basis. This role will join their Technology team and work across supporting their Citrix environment and architecture. You will work with the Technology team to deliver business solutions and new application deployments. Providing 3rd line technical support to the business and troubleshooting issues. Key requirements: Experience supporting Citrix products (XenDesktop, XenApp, Citrix Cloud DaaS) Experience with Azure (Azure Virtual... more ->
Product Analyst (Legal & Compliance) - Contract A top pharmaceutical company are looking for a Product Analyst to join them on a 6 month initial contract (Inside IR35). You will partner with Legal and Compliance business teams and Tech teams to deliver continuous improvements for Tech products within the respective domain to support the business requirements. You will be accountable for business and technical analysis for products changes, alignment with the business on product roadmap, and technical deliverables, project implementations and ensuring sound architectural setup of products with... more ->
Data Analyst Inside IR35 - Hybrid working Our client, a leading insurance organisation have a contract opportunity for a Data Analyst to join their team to work closely with the pricing team and other key stakeholders to interrogate data, implement pipelines and support advanced predictive analytics. We are looking for someone who is willing to get hands on with the company data and to develop innovative and structured solutions to bring it together in a way that maximises potential. You will be a curious individual, keen to understabnd the challenges the team is facing and eager to work hard... more ->
Technical Analyst - Citrix/Azure Cloud Engineer My client, a specialist Investment Management company are currently recruiting for a Technical Analyst to join their team on a Permanent basis. This is a great opportunity for an experienced Citrix specialist to further develop their skills in automation of infrastructure deployment in a professional regulated financial services environment This opportunity is based in London (requiring 2-3 days onsite) and is paying up to £68k per annum Key Skills Specialist in Citrix Environment with experience of XenApp, XenDesktop and Citrix Cloud Commercial... more ->
Infrastructure Support Engineer London £40,000 - £45,000 MUST HAVES: AWS, T-SQL, Windows I am searching for a dedicated infrastructure engineer to join my clients small friendly team. Excellent communication skills extensive knowledge of AWS excellent problem-solving, analytical, and time-management skills. to implement security strategies, improve and update operating environments, SQL Servers, network infrastructure and respond to technical incidents and problems. Required Skills and Experience Proven experience as an Infrastructure Engineer with .NET-based application or similar... more ->
Application Support Engineer As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications. This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues. You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service. Key... more ->