Reporting to the ERP Lead, this position is responsible for the support and maintenance of the ERP system and ERP-related applications.

The role will cover analysing, troubleshooting and solving technical issues with a high degree of customer (user, stakeholder, supplier) interaction.

To be considered for this position candidates will need to have an in-depth knowledge of ERP solutions; understanding the technical and functional aspects of ERP and ability to modify and customise solutions to meet business needs.

A background with direct 'hands on' experience in multiple ERP systems is required.

Duties will include:

Support the current Dynamic NAV 2013-2016 ERP platforms and associated applications

Escalate support issues and collaborate with local IT functions and end users in the resolution of issues.

Provide a quality Helpdesk service to ensure that all end user queries and problems are logged and resolved in a timely manner.

Support business applications including (but not limited to) barcode scanning/MCLNet, EDI, logistics solutions and time management

Undertake duties associated with ERP migration/transition.

Undertake upgrades for existing ERP-related

Document software change requests and build technical solutions to meet business

Implement new applications and interface to existing

Undertake thorough testing of

• Produce user documentation and conduct end user
• Roll out solution enhancements &
• Adhere to development policies and group IT
• Assist with periodic reviews of current working practices and express ideas to improve efficiency and IT standards to IT management.
• Deliver projects components and/or full lifecycle projects in accordance with agile or waterfall project methodologies.
• Keep up to date with the latest technology
• Other duties as directed

To be considered for the position candidates will need to be able to demonstrate

• Microsoft Dynamics NAV 2016, Oracle SaaS ERP or SAP ERP business process integration.
• At least 3 years continuous experience as an ERP specialist
• In-depth knowledge of ERP development tools, coding languages, and business
• Efficient personal organisational, prioritisation and time management
• Exceptional interpersonal, collaboration, communication and working relationship
• Ability to communicate (translate) technical information to a non-technical audience
• Practical analytical and problem-solving
• Ability to take the initiative and remove barriers to progress on work

To be considered for these excellent roles please send your CV to me, Martin Warner, and I will get back to you ASAP