Job Title: Pensions Platform Administrator
Location: Bristol - Hydrid
Salary/Rate: £140 - £160 a day Inside IR35
Start Date: 13/05/24
Job Type: Contract

Company Introduction

You will be working for a specialist financial services change management advisory and implementation firm, who are currently working with a boutique pensions organisation who are looking for a new Pensions Platform Administrator to join the organisation.

Job Responsibilities/Objectives

1. Platform Release Support Impact - Assessing new platform functionality, understanding where it fits with the business needs. overseeing UAT/QA, communicating the change to the business and ensuring the functionality is fully utilised.

2. Issue Resolution and RCA - Support with the resolution of platofrm issues and provide comms out to the business where needed and complete the root cause analysis for platform complaints, issues and breaches.

3. Platform Administration Support - To support the day to day running of the platform by; managing the queries that come from the platform provider for exception cases, resetting client passwords including forgotten memorable details. (until the IC solution is in place) and ensuring orphaned investors are identified and reallocated or provided with options to move them off the atomos instance of Hubwise

4. Process and control governance - Responsible for maintaining the process and control documentation for relevant procedures. Support the improvement of processes within the platform operation function.

5. New Business Transfers - Support the AUM being submitted on the platform by ensuring queries from Hubwise are picked up and processed in a timely manner (eg NINO mismatch). Where required, reach out the relevant business support and adviser if information needs to be clarified or systems need to be updated (eg different one held with external provider).

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.