Billing Specialist

Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office)

Reading, Berks

Is this the role for you?

Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you.

What you will do:

Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience.

You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems.

• Manage customer requests related to portals
• Refine and document end to end process and identify efficiencies for portal registrations.
• Partner with IT to drive system and process improvements
• Identify opportunities and improvements to deliver on process automation goals
• Collaborate with internal stakeholders
• Partner with Sales and AR to resolve billing and collections issues;
• Deliver on other priorities as assigned to execute on the Billing mandate.

What you will need:

• Minimum 3+ years of experience in a billing function ideally within a tech or IT company
• Extensive experience of managing complex and varied relationships with third party portals
• Good reporting skills which include expertise on Excel
• Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP
• A customer focused, problem solving mindset
• Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome.
• Experience in delivering high quality guidance against challenging timelines.
• Excellent attention to detail and analytical ability.

What you will get in return:

In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience.

For the right person, this could become a permanent role.

The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train.

Work with Crone Corkill

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